CANCELLATION POLICY

In accordance with the Consumer Contracts Regulation (June 2014) you are entitled to cancel your order contract within 14 days after you get your goods. If you cancel the whole order, we will refund the standard postage and packing costs you paid as part of that order. If you paid for a next day delivery service, we will only refund the cost of standard delivery. You will have to pay the costs of sending the order back to us. We will not refund any postage and packing charges if you cancel after the fourteen days allowed under the Consumer Contracts Regulations or if you only cancel part of your order (although you still have 28 days to return your goods and receive a refund for the cost of the goods).

If you wish to cancel your order prior to dispatch (which is usually within 24 hours of placing your order), please contact customer services via 'contact us' on shaktishanti.co.uk.