We really hope that you love your Shakti Shanti active wear, but if for some reason it's not quite right, we are very happy to offer you a full refund or an exchange on full price items (and sale items if returned with the first 28 days). We always offer free refunds on all full price items – please check your delivery summary for details.
Returning your items via Collect+ couldn’t be easier, just follow this link to our returns page- Shakti Shanti Returns - follow the instructions there and then take the package to any of their 7000 locations. You can find your local one here.
We’d suggest you send any items back in the packaging they came in – all items must be in a resalable condition when they arrive with us.
Please note any items that are returned without tags or in an unsalable condition such as makeup or deodorant marks unfortunately cannot be refunded - PLEASE TAKE CARE WHEN TRYING ITEMS ON.
It's always helpful to know why you need to return your item so we can continually improve our offering, so please do let us know your thoughts on the returns form.
All returns will go to the following address:
Shakti Shanti Uk Ltd
1 Church Bank House
Refunds will be paid within 7 days of receipt of the returned order; these will be made using the same method of payment as the original order.